The product range is completed and supplemented with different services to support the customer, such as:

  • Assistance in choosing the right model of the gas generator in combination with its use in pre-sales stage
  • Installation and start-up of the system
  • Maintenance
  • Service contracts
  • Warranty extensions
  • IQ/OQ certifications

Pre-sales assistance

The qualified sales organisation can provide potential customers with valuable pre-sales assistance, guiding them in the choice of the optimal solution for their laboratory needs.

After-sales service

Claind supplies qualified assistance for the installation, maintenance and repair of its generators all over the world, thanks to a network of certified dealers and service centers throughout all territories in which the generators are distributed; technical staff are provided with constant training to ensure they are able to provide efficient maintenance services and rectify any technical problems rapidly, to guarantee the shortest possible system outages.

Claind also offers a series of additional services, namely: IQ/OQ certifications, personalized service contracts in accordance with the needs of individual customers, classroom-based and on the-job personnel training services, warranty extensions, logistic, economic and procedural support in the stipulation of contracts.

To avail the assistence service please fill in the online form taking care to provide the essential information such as the instrument serial number and a brief description of the assistance needs.

Local presence
  • Distributors & Service centers
  • Headquarter