Claind - Generatori di Idrogeno, Generatori di Azoto e Aria Zero

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Service

Friday, 15 July 2011 06:53 administrator
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Pre-sales assistance

The qualified sales organisation can provide potential customers with valuable pre-sales assistance, guiding them in the choice of the optimal solution for their laboratory needs.

 

Efficient after-sales service worldwide

Claind supplies qualified assistance for the installation, maintenance and repair of its generators all over the world, thanks to a network of certified dealers and service centers throughout all territories in which the generators are distributed; technical staff are provided with constant training to ensure they are able to provide efficient maintenance services and rectify any technical problems rapidly, to guarantee the shortest possible system outages.

Claind offers its customers Service Level Agreements and a series of additional services, namely: IQ/OQ certifications, personalized service contracts in accordance with the needs of individual customers, classroom-based and on the-job personnel training services, warranty extensions, logistic, economic and procedural support in the stipulation of contracts.


CLAIND TECHNICAL ASSISTANCE:
Via Regina 24
22016 - Lenno (CO)
Call Center: +39 0344 56603
Fax: +39 0344 56627
Email: service@claind.it

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INFORMATION PURSUANT TO ARTICLE 13 OF LEGISLATIVE DECREE 196/2003
In compliance with the personal data legislation in force, we inform you that our Company will use your personal data in order to carry out your requests.
Your data will be processed only with such methods and procedures - including electronic means - as are required for the purpose referred to above. The same applies to data that will be communicated, for the same purpose, to Group companies or other trustworthy entities performing technical, organisational or operating tasks on our behalf.
Your data may also be disclosed to our collaborators who have been specifically authorised to process them, in their capacity as Data Processors or Persons in charge of the processing for the purposes referred to above.
Your data are not subject to dissemination and may be communicated to Group companies for similar purposes. You have the right to be informed, at any time, of the personal data we have collected on you, of their source and the purposes of processing. You may also obtain updating, rectification, integration or erasure of data, request the blocking or object to the processing of your personal data.
Our Company shall act as Data Controller and avail itself of Data Processors. The Group Privacy Department shall act as Data Processor in the event that Data subjects exercise their rights under art. 7 of Legislative Decree 196/2003.
Our Company (Claind srl - Viale Regina 24, 22016 Lenno - CO - ph. 0344.56603 fax 0344.56627) will be glad to provide you with any further information on the entities or categories of entity to whom or which the data may be communicated or who/which may get to know the data in their capacity as Data Processors or Persons in charge of the processing.